It’s possible that Garmin still has the old AC captain details, but deleting it may have been necessary to meet the new GDPR personal data regs, which you probably know a lot more about since it came into effect last week with a blizzard of “We’re changing our privacy terms…” emails.Īt any rate, the new ACC is quite different from the old AC, but I think that Garmin has just gotten started. Regarding shared routes, for instance, I was glad to read that they’re only “removing this feature to redesign it and bring it back in a better way. And, heck, even a curmudgeon like me feels sociable once in a while. It helped evaluate the validity and applicability of data edits and opinions. But Garmin does not mention the complete absence of Captain profile info (beyond our chosen names) anywhere, and I miss the ability to click on a comment’s author to usually learn more about their boating style and AC history. The ACC help pages provide some guidance and, frankly, I thought that eBoatCards was a nice-but-failed-idea long before Garmin acquired AC. Where, for instance, are eBoatCards, shared routes, and captain profiles that once showed your boat particulars, homeport, and more (if you wanted)?
And again that seems nicely accessible for new users while also focused on what AC has always done best, though again confusing for existing users. The new ActiveCaptain Community site is wonderfully simple, essentially some vague Home page marketing, your barebones profile page, and the very rich data Map. (I’ll also note that Panbo reader Hartley Gardner struggled with the merge process, apparently because his AC email address was too long for ACC’s entry box, but he figured out a “bizarre” solution described in this comment.) Where’s my data?
So in my experience retaining my 11-year AC identity was easy, but as we’ll see, the value of that identity seems to be diminished in the new ACC, at least for now. If you can also remember that - remember, it’s not necessarily the same email you used for your Garmin account - you will get your AC name back (and anyone later trying to use it will get the red message, “That captain name has already been taken, please provide a different value.”) And rest of the red warning - “To claim this Captain Name please enter the login email associated with this account” - is why the ActiveCaptain Email box just popped up below. In fact, though phrased negatively, the message is actually good news meaning that the new ACC database remembers your old AC name (and so did you).
As long as you choose an ActiveCaptain Name not already in use, and agree to the ACC Terms of Use, the Create Account button goes blue and you’ll have instant access to more than a decade of boating info contributed by many thousands of active users. For instance - though I already had one (which now links nicely to my new ACC “Ben Ellison” profile) - I signed up for a new Garmin identity with another email and was surprised to find myself logged into ACC without even needing to verify the address (possibly a glitch).Ībove is the next and last sign in page a new user will see. The good news is that creating a Garmin account is very easy.
#NO DEVICES CONNECTED TO GARMIN HOMEPORT MESSAGE PASSWORD#
Now users of the new ACC website at tend to mistakenly enter their old AC email address and password even though a Garmin Account is required. The distinction already confused existing AC users when Garmin introduced its ActiveCaptain app, which - while it does include ACC data viewing among its many functions - is designed almost exclusively for owners of Garmin marine navigation systems. To start, it’s important to understand that Garmin has renamed the original AC crowdsourced data system as the ActiveCaptain Community (ACC).
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